Below are lists of tasks that are frequently performed and expectations for each position. These lists are not exhaustive, but to help give an idea of what is expected of someone in the position. The Supervisor and Office Staff Interest Questionnaire is located at the bottom of this page. Please make sure you read over each position you are interested in prior to filling out the questionnaire.

EMPLOYEE REQUIREMENTS

Supervisors must meet the requirements for all employees which are listed below:

  • Work at least 25 hours a month during our busy season (September – March)
  • Work at least one holiday shift each semester (Fall & Spring)
  • Work a homecoming-related shift during Homecoming Week
  • Work one Fall Commencement shift and two Spring Commencements shifts

SUPERVISOR POSITIONS

OFFICE STAFF POSITIONS

Building Coordinator

Requirements:

  • A desire to work as evidenced by working more than 15 hours per week on average
  • A willingness to learn
  • Above-average performance on crews, as shown by supervisor recommendations/commendations.
  • Exceptional attention to detail and willingness to accept responsibility
  • Ability to work independently and without direct supervision
  • Good verbal and written communication skills
  • Adequate knowledge of the building and the activities within

Duties Performed:

  • Go through a training process with the Facilities Operations Specialist and fellow Building Coordinators
  • Regularly work shifts in a position requiring more independence and initiative
  • Deal with issues to the best of their abilities with little or no assistance and have a high level of personal responsibility
  • Expected to meet with administrators, shadow senior-level BCs, and study the training manual to learn the building’s layout, policies, and procedures
  • Will be trained on the SCOC phone systems and are expected to cover the administrative office after-hours
  • Expected to be aware of and to provide information regarding all events and activities that take place in the building during a shift
  • Assist with the upkeep of the building as well as the safety of its patrons, often without direct supervision of SCOC administrators
  • Keep a log of all activities in the building, note maintenance items identified during building inspections, and communicate all issues to the administrators
  • Assist administrators and supervisors with various duties during events, including but not limited to:
    • Wheelchair check-out
    • Bleacher light operations
    • Security of the facility and individual areas
    • Completion of accident and incident reports
    • General patron safety
  • Responsible for building lock-up every night as well as opening the facility on weekends
  • Responsible for after-hours client contact for all club and recreational activities

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Changeover Supervisor

General Requirements:

  • 18 years of age or older
  • Valid Driver’s License

Training Requirements:

  • Tracks and diligently maintains phasing process
  • Mandatory attendance of Bleacher, Harness, and Forklift Trainings

Maintaining an Active Role:

  • Active communication with Division Heads
  • Mandatory attendance of monthly division meetings
  • Leading and/or working crews in a consistent manner
  • Attend division meetings regularly
  • Provide Feedback

Duties Performed:

  • Go through a training process to become a supervisor with the help of a mentor
  • Training of and driving in/out the lower level bleacher system
  • Handling of side rails, front rails, and handrails
  • Handle trash, recycle, compost, sweeping of bleachers and general cleanliness of the building
  • Training of and use of forklifts
  • General setting of the various spaces inside the building in regard to equipment like tables, chairs, pipe and drape, etc.
  • Working unusual hours like late night or early morning shifts
  • Drive and operate vehicles such as forklifts, vans, and box trucks
  • End of semester 1-on-1s with division heads or admin to provide and receive feedback

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Event Staff Supervisor

General Requirements:

  • 18 years of age or older
  • Valid Driver’s License
  • Works at least 25 hours a month
  • More than 25 hours will be needed to complete training on time

Event Requirements:

  • Available for football parking every gameday Saturday starting at 7 AM or earlier and going up until kickoff
  • Must work at least one Gator Growl/Homecoming shift

Training Requirements:

  • Tracks and diligently maintains phasing process
  • Mandatory attendance of Security Trainings

Maintaining an Active Role:

  • Active communication with Division Heads
  • Mandatory attendance of monthly division meetings

Duties Performed:

  • Go through a training process to become a supervisor with the help of a mentor
  • Direct and lead crews ranging from 2 to 110 crew members
  • Develop interpersonal and problem-solving skills working with crew members and patrons
  • Provide excellent customer service to everyone in the building
  • Complete security measures prior, during, and after to events such as wands, bowls, metal detectors, and amnesty boxes
  • Collaborate with administrators and fellow supervisors to promote safe environment and adhere to building policy
  • Arrive 1-2 hours prior to early crew to prepare for events and can stay for 1-2 hours after to put away equipment
  • Drive and operate vehicles such as forklifts, vans, and box trucks
  • End of semester 1-on-1s with division heads or admin to provide and receive feedback

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Technical Supervisor

General Requirements:

  • 18 years of age or older
  • Valid Driver’s License
  • Willing to operate heavy machinery

Event Requirements:

  • Available for Gator Growl tech strike
  • Able to compile detailed notes for large events

Training Requirements:

  • Regular mentor meetings
  • Diligent progression (minimum completion of two certificates per month)

Maintaining an Active Role:

  • Ability to work 25 tech hours a month
  • Active communication with Division Heads
  • Mandatory attendance of monthly division meetings

Duties Performed:

  • Go through a training process to become a supervisor with the help of a mentor
  • Set power and audio equipment for numerous events inside the O’Connell Center
  • Mix audio during all sporting events inside the O’Connell Center (i.e. Basketball, Volleyball, Gymnastics, etc..)
  • Lead crews while building stages for events
  • Interact with road crews during touring shows and assist with load-ins and load-outs
  • Take certification classes to be proficient in audio and other technical skills needed for operations
  • Drive and operate vehicles such as forklifts, vans, and box trucks
  • Drive to different venues to set-up, operate and strike PA equipment for a variety of clients
  • Perform routine maintenance on technical equipment
  • Schedule meetings with assigned mentor to evaluate progression within the division
  • End of semester 1-on-1s with division heads or admin to provide and receive feedback

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Audience Development Assistant

The Audience Development Assistant will operate out of the University Box Office located at the Stephen C. O’Connell Center. Primary responsibilities include selling tickets for all O’Connell Center special events and UF School of Theatre and Dance events while also promoting for all events that take place in the arena.

Minimum Requirements:

  • 10-20 hours per week standing/adjustable schedule Tuesdays – Fridays (11:30 AM – 6:00 PM) and Saturday (10 AM – 2 PM)
    • Doesn’t follow the university schedule regarding break weeks
  • Work during Gator Growl
  • Work some nights and weekends depending on events
    • O’Connell Center special events
    • O’Connell Center special event on-sales
    • School of Theatre and Dance event nights
    • Marketing shifts during events at the O’Connell Center (UF athletics & other events)
  • Two (2) year commitment

Preferred Qualifications:

  • Excellent customer service skills
  • Ability to work fast under pressure
  • Previous cash handling experience
  • Ability to accurately perform cash or credit card ticket sales transactions
  • Ability to communicate clearly and concisely both orally and written
  • Experience with various social media platforms (Facebook, Twitter, Instagram, etc.) and photography
  • Experience with Microsoft Office (Word, Excel, Access)

Duties Performed:

  • Utilizes Ticketmaster Classic software to sell tickets for O’Connell Center special events and UF School of Theatre and Dance events.
  • Provides excellent customer service to all patrons who visit the box office and occasionally assists with telephone sales.
  • Coordinates with Audience Development team in an effort to promote all upcoming events.
  • Utilizes social media to showcase the fan experience at all events that take place inside the O’Connell Center (concerts, athletics, family events, etc.).
  • Participates in periodic marketing meetings to assist in generating new ideas for promoting events via social media and other avenues.
  • Sells tickets during on-sales when events are announced and assists in ticket sales on the nights of shows for O’Connell Center events and theatre events at the McGuire Pavilion.

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Business Office Assistant

The Stephen C. O’Connell Center is looking for a part-time assistant to support the Associate Director, Accountant, and Fiscal Assistant in all fiscal and general business office responsibilities.

In support of that mission, the Business Office Assistant will perform tasks and provide support with the following duties:

Minimum Requirements:

  • Must be able to fill position for at least two years
  • Must be available to work 20 hours a week (hours flexible) with some nights and weekends
  • Work required during UF break weeks (including summer, winter break and spring break) as mutually agreed upon
  • Computer experience, in Microsoft Word, Excel, and Access
  • A willingness to learn and perform a variety of tasks

Preferred Qualifications:

  • Business or related major preferred.  Accounting or bookkeeping experience a plus

List of Primary Duties/Support Areas:

  • Accounts Payable Processing
  • Preparing Departmental Deposits
  • Prepare Special Financial Reports
  • Minor Purchasing duties
  • Audit Responsibility
  • Prepare Daily Reports
  • Contract Preparation
  • Show Settlements

Additional Duties (as needed):

  • Payroll – Time and Attendance processing
  • Box Office Functions
  • Invoice Generation
  • Financial Statements
  • Prepare Journal Transfers
  • Budget Preparation
  • Fiscal Projections
  • Annual Report Preparation

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Employee Relations Office Assistant

This position will be responsible for the day-to-day operations of the Employee Relations Office, with tasks including but not limited to:

Minimum Requirements:

  • This position is open to all students who are eligible to work on campus and must maintain a minimum 2.0 grade point average
  • Registered students are employed on a part-time basis, up to 20 hours per week
  • Transportation to and from job
  • On rare occasions, possible weekends, overnight (12 AM – 8 AM)
  • Must be willing to work partial school breaks, as agreed upon with other office staff members
    • The position does not necessarily follow the breaks designated by the official University of Florida schedule
  • This position requires a minimum two (2) year commitment
  • Ability to work summer or partial summer

Preferred Qualifications:     

  • Customer service experience in a professional office setting
  • A self-starter who is comfortable with stepping up and taking initiative in an environment that can be busy and stressful
  • Able to multitask and be flexible in an office that can be calm and orderly one moment, and chaotic the next moment

Duties Performed:

  • Create a welcoming environment for all students, and visitors by being friendly, courteous, and engaging
  • Responsible for answering incoming phone calls, emails, and Facebook correspondence
  • Completing and filing paperwork with UF Human Resources and the online systems that manage pay rate(s)
  • A special training is required for the permission to edit such information
  • Maintain privacy of student records
  • Calling employees in order to communicate information about working shifts and any possible changes to existing shifts
  • Creating written correspondences, such as emails and letters, to employees and other companies we work with on a regular basis
  • Perform general customer service such as assisting everyone that steps into the ERO, whether an employee or not, and mitigating any issues
  • Assisting in general office support such as, but not limited to, filling out vehicle logs, reporting worker’s compensation incidents, archiving employee files, assisting with issues on Team Xpress/E-Time, and maintaining staff HQ
  • Provide assistance to Administrative Staff as needed
  • Annual Gator Growl/homecoming week support

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Marketing Assistant

As the Marketing Assistant of the Stephen C. O’Connell Center, you will expand your creative horizons through traditional marketing mediums and social media program management engaging with our fan base to promote our wide variety of events.  In addition to your social media/marketing responsibilities, you will be the lead content provider (graphics, images, videos) for the facility, responsible for all website content, and provide other general office support. It is a fun and exciting atmosphere that requires teamwork, dedication, and a friendly positive attitude to contribute to the success of the venue.

Minimum Requirements:

  • Must be able to fill position for at least two (2) years
  • Must be available to work 20 hours a week (hours flexible) with some nights and weekends
  • Work required during UF breaks (including summer, winter break and spring break) as mutually agreed upon
  • Computer experience, in Microsoft Word, Excel, and Access
  • A willingness to learn and perform a variety of tasks

Preferred Requirements:

  • Design experience with Adobe Photoshop, Illustrator, Premiere Pro, Lightroom, and/or InDesign.  Photography skills a plus.

List of Possible Primary Duties:

  • Social Media (on-going and in-event social media)
  • Graphic Design
  • Video Production
  • Website Maintenance
  • House Photography
  • Promotions
  • Press Releases
  • Media Coordinating
  • Data Entry
  • General Office Assistance

Additional Duties (as needed):

  • Box Office Functions
  • Special Event Planning
  • Assistance with Training of Interns

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Supervisor & Office Staff Interest Questionnaire

Now that you have read over each position and the requirements, you are ready to fill out the Interest Questionnaire. Please click the link below to begin:

INTEREST QUESTIONNAIRE